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New Patient Center

If you’re visiting our South Lake Union chiropractic care center for the first time, we’d like you to know exactly what to expect. It’s our goal to make your time with us a relaxing and pleasant experience.

Shepherd Family Chiropractic is described as vibrant, nurturing, comfy and a “safe harbor.” Our atmosphere is bright and airy and family-centered. We feature modern technology in a cheerful and homey atmosphere. Welcome to our office!

Your first appointment will take about 60 minutes. All you have to bring with you on this initial visit will be your driver’s license and your insurance card, if applicable.

As you enter our clinic, you’ll be warmly greeted and invited to complete your new patient paperwork if you haven’t already done so. Our chiropractic technician will then take you back to our exam room to obtain some preliminary information.

You’ll then meet with Dr. Shepherd, who will assess you through a thorough consultation and chiropractic examination. If you’re a good candidate for our care, then he will authorize our technician to complete your exam through our MyoVision testing. This noninvasive diagnostic technology will include

  • Range of motion studies
  • Surface electromyography
  • Thermography

Following your testing, Dr. Shepherd will evaluate your examination and scan findings to help you understand the source of your problem. Customized care options that align with your goals will then be offered for your consideration. Our office manager will then review your insurance benefits, and payment arrangements will be discussed.

You’ll then receive your first gentle chiropractic adjustment

Most visits take no longer than 15 minutes. Depending on your condition, cold laser therapy may also be included in your care to help you heal more quickly.

Patient Testimonials

  • Very appreciative of the level of care and attention!!

    - K.T.
  • I appreciated that the staff listened without judging. They were all so friendly, kind and totally professional. I was not only seen on time but early. Everyone seemed genuinely happy to meet me and confident that they can help me to improve!

    - Sandi M.
  • You all are very professional and great at communicating. I already referred my boyfriend who made an appointment for tomorrow. Thanks!

    - M.B.
  • My favorite day of the week is my chiropractic appointment day as I get to see Cheryl and Dr. Shepherd. I always leave feeling better. Cheryl is most welcoming with her warm and upbeat personality. Dr. Shepherd is by far the best chiropractor I have ever been to (and I have seen many) in regard to solving my pain issues. Thank you Shep Family Chiro!

    - R.A.
  • Wonderful service by everyone working there!

    - B.W.
  • After a month of chiropractic treatment with Dr. Shepherd, my shoulder is doing wonderful and the pain no longer radiates. I’m sleeping better and able to spend longer periods of time doing what I enjoy. I highly recommend Dr. Shepherd. He’s incredibly professional and the staff are very friendly.

    - F.J.
  • Dr. Shepherd and his staff impressed me with their approach to caring and specifically explained the office procedures. I’m in good hands, no pun intended.

    - R.C.
  • Such a relief that I could be seen and so able! I was afraid my back pain was going to be my new normal. But now I have hope! Thank you!

    - K.H.
  • Amazing and extremely friendly team. First visit could not have been any better.

    - J.T.
  • They are great! Small family business, can’t get better than that. And they say my name right.

    - A.I.
  • Amazing experience from all of the staff.

    - C.W.
  • I love how much better my neck is feeling just after one treatment!

    - Lynn K.
  • Very comfortable and personable team!

    - J.K.
  • Fantastic first visit!

    - Sarah F.
  • Great attitudes and professional services!!

    - M.C.
  • Dr. Shepherd and his staff went above and beyond the call of duty for my first visit, which was much appreciated. My family and I will look forward to continued care.

    - Stephen D.
  • It was a very nice touch for Dr. Shepherd to reach out to me personally via text the evening after my 1st appt. to see how I was feeling. I did not expect this from American Healthcare.

    - A.Y.
  • Thank you so much, I left feeling hopeful having a better understanding of my body mechanics. The staff was Amazing.

    - G.M.
  • Great first time experience! Dr. Shepherd was very knowledgeable and provided me with lots of important feedback about my body. The staff was very friendly and made setting up appointments very easy.

    - S.L.
  • Extremely caring and friendly. They listened to everything I said and look forward to my next visit.

    - C.K.
  • The staff made me and my family feel so welcomed and comfortable. I had my 6-month old with me and they assured me that it would be just fine to bring him to my appointments since I would have no one to watch him.

    - B.K.
  • I felt right at home from the start. They have been great for every visit and I’m glad I found them!

    - L.K.
  • I have confidence my treatment will lead to resolution and you couldn’t find friendlier staff.

    - B.M.
  • I very much enjoyed the warm welcome to the clinic after being referred here. I feel great after my visit and understand the passion Dr. Shepherd has for his work based on our conversations on influences on the body with the back’s health. The technology utilized is very informative and gives me confidence that Dr. Shepherd is focusing on target points to better develop my care. Thank you very much to all of the Shepherd Family Chiropractic clinic!

    - L.H.
  • Looking forward to getting good work done for long term results.

    - C.B.
  • Thank you for taking such excellent care of both my daughter and me. We truly appreciate the care and attention to detail that you show in every step of the way.

    - Ida L.
  • Great experience and I’m looking forward to working with you to feel better. I was very nervous about seeing a chiropractor at all but the care and explanations of everything involved help put me at ease.

    - K.D.
  • Dr. Shepherd and staff took the time to explain all of the procedures and made sure I was comfortable throughout my appointment. I left feeling more educated and have more confidence that we have an effective plan in place.

    - J.L.
  • After moving to the Seattle area and truly in need of an accredited activator chiropractor. I found Dr. Shepherd . He is professional, has a caring manner, plus his background is impeccable. After the first adjustment, I felt like a different person . This practice is one that all could hope for.

    - P.S.
  • Dr. Shepherd’s office has a quiet, gentle, healing environment. It seems everyone receives excellent interpersonal care. This is a small practice with a truly personal touch. I feel I am treated as a whole person and not just a diagnosis.

    - L.F.
  • This was my first visit to a chiropractor in over 7 years and I was blown away by the thoroughness, thoughtfulness and care Dr. Shepherd and the entire staff offered during my initial appointment and since then, few follow ups.

    - N.B.
  • Every member of the care team was incredibly helpful – even down to the receptionist who helped explain cost, services etc. I know that I’m in great hands!

    - R.T.
  • My neck pain is almost completely gone and my spine is gaining strength. I have never experienced such productive and non-invasive chiropractic care. The appointments are quick and easy. The entire staff have been very kind to me.

    - K.B.
  • Shepherd Family Chiropractic gives me the true feeling of being part of their family. I immediately had confidence in Dr. Shepherd.

    - N.K.
  • The first appointment process was excellent. Everything was explained thoroughly regarding their office procedures, insurance, diagnosis & suggested treatment.

    - K.P.
  • Super caring and considerate!

    - Chris M.
  • Dr. Shepherd and his staff are great. Very welcoming, everything was explained well I had an exam and an adjustment. So far so good.

    - K.S.
  • Good experience with people oriented practitioners.

    - E.K.

Let’s Get Started!

Once you’re feeling great again, your choice as to how long you want to benefit from chiropractic care is up to you. Most patients enjoy their newly rediscovered vitality and wish to continue with wellness care on a periodic basis. Whatever your decision, our door is always open. We feature emergency hours and always offer free consultations. Contact our South Lake Union office today!

New Patients | (206) 691-1800